Citizens Advice Southend

We serve the community of Southend-on-Sea by providing a quality advice and information service.

To achieve this we uphold the aims and principles of the CAB Service.

Aims of the CAS Service

  • To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the service available; or through an inability to express their needs effectively and, equally;
  • To exercise a responsible influence on the development of social policies and services, both locally and nationally.

Four Principles of the CAB Service

  • Independence
  • Confidentiality
  • Impartiality
  • Free

From the Hub in Victoria Plaza we offer

  • Free, confidential advice. Who ever you are.
  • We help people overcome their problems and campaign on big issues when their voices need to be heard.
  • We value diversity, champion equality and challenge discrimination and harassment.
  • We’re here for everyone.

Citizens Advice Southend is at the Community Hub on Wednesdays 10:00am and 4:00pm (Victoria Hub) And Tuesdays 10:00am and 4:00pm (Shoebury Hub) . Further information about Southend Citizen Advice can be found by visiting their website

Service Update: Citizens Advice will be back in the HUB from Thursday 6th August from 1pm-4pm. This will be on an appointment basis only please contact us to schedule an appointment tel: 01702 611199